Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times We ship worldwide. Estimated delivery times vary by destination:
- United States: 7–15 business days
- International: 15–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Carriers We work with trusted international carriers including USPS, ePacket, and other logistics partners to deliver your order.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in your order total.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at rootedradiance.online@gmail.com and we will work with our fulfillment partner to resolve the issue.